BOOKING INFORMATION AND CONDITIONS
If you would like to book a place on KORINDO-NETWORK.COM Trip program, please e-mail us to request a details information that we will send by pdf file. Space is limited on each trip and many adventure trips sell out early. We recommend you to reserve a place as soon as you know when you want to travel. We will still accept your booking 2 days prior departure subject to space availability.

ACCOMMODATIONS
All participants on Korindo-Network trip most stay in small hotels, guesthouses, inns and in some cases beach bungalows except Bali and Lombok Island, you have an options to stay variety of finest hotel or bungalow. These will vary from island to island, but in all cases the accommodation will usually be owned and operated by local people. This way, your money will be supporting the local people of the island you are visiting and not large corporations.

FOOD
On our trips, you will receive daily breakfast and refreshments en route. For lunches and dinners, you will be advised by our tour guides of recommended restaurants owned and operated by locals. In many cases, water will be provided for free, however, in some areas drinking it wouldn’t be a good idea. Our guides will always be on hand to tell you when and where water is safe to drink. We highly recommend bringing a water bottle with an in-line filter system Although you will have the opportunity to order food which is like that you normally eat at home, we recommend trying all the local specialties. After all, food is a major part of any vacation or trip, as well as a major part of any country’s culture and you just may discover a few new favorites.

TOUR GUIDES
Our guides know all the ins and outs of the destination in question. They are also knowledgeable about spots not on the map or sites well off the beaten tourist trail. Our guides are savvy people with their own particular specialties that vary from guide to guide and island to island. and also our guide team are a local people as our main goals to helping in contribution of their income.

TRANSFORMATION
Due to the lack of public transportation access to tourist attractions in komodo island and Pangkalan Bun-Centre of Borneo, we have included private transportation. The size of transportation will depend on the number of participants in a trip. All participants will be transported in a non air-conditioned coach for group and air-conditioned mini van for individual. For some trips we will use public ferry to transport the group and coach to the other islands. For trips to Komodo, Rinca, Alor, Lembata islands and orangutan trip, we will use a motorized wooden boat that has been designed to carry tourists around this area.

FLIGHT and AIRLINES TICKETS
To block your confirm flight from Bali to your destination during the expedition, please advise us of the names of each client at least two months before arrival date ( this is very important )We recommend you to purchase domestic airline tickets locally. Korindo-Network Group can assist in reserving and securing a seat for you. This recommendation is made due to the fact that the airline offices in towns of Flores and Pangkalan Bun - Centre of Borneo and surrounding prefer the passenger to pay them directly. This allows them to give priority to our seat reservations.

PAYMENT
To avoid hassle prior to departure from your source country, Initial deposit 50% or full payment transfer is required TWO MONTHS before your arrival date to the following address on behalf our company bank account through Paypal Secure Online Payment (please click PAY NOW button below). But full payment will be required during the meeting service with our representative in Bali or Lombok Island prior to joining your selected trip. As such a CASH payment only will be accepted during the meeting service. Payment can be made in IDR, Euro, Australian Dollar, Singapore Dollar or Yen based on the official exchange rate at the time of transaction.

Note: Feeling Save in Mind and Souls! When you would transfer money deposit on behalf a person, make sure you have their Tour and Travel Licensed plus Association Indonesian Tour and Travel Agency - ASITA Member Licensed, Otherwise It must be 100% a Personal Website, Whatever their reason is! This is just for your secure booking via website. Licensed Tour and Travel are Recommended, Registered and Protected by Indonesian Constitution Law. We leave it to YOU.

CANCELLATION AND REFUND
No cancellation fee will be applied on land costs if the cancellation is made 24 hours prior to departure date. But 25% cancellation fee will be applied within the 24 hours prior departure or in case of no show. No partial refunds are possible for unused meals, hotel rooms, sightseeing, etc. If your airline tickets were purchased through our office, you will receive whatever refund is allowable by the airlines.

CANCELLED TRIPS
Korindo-Network reserves the right to cancel any trip prior to departure for any reason whatsoever, including insufficient participants or logistical problems such as natural disasters or uncontrollable condition, acts of God, war, strikes, etc. which may impede trip operations. In this case a full refund of the land cost shall release Korindo-Network Group from any further liability. Korindo-Network is not responsible for expenses incurred by trip members in preparing for the adventure such as non-refundable air tickets, visa costs, etc.

TRAVEL INSURANCE
Due to the fact that our packages are not covered with insurance, we suggest the client take out their own insurance such as life personal accident , baggage's. Korindo-Network highly recommends that you purchase travel insurance. You are entirely responsible for arranging travel insurance on your own, prior to trip departure. Korindo-Network accepts no liability for travelers who do not carry traveler’s insurance.( we don't accept reasonability for these things!!! )

MEDICAL INFORMATION
Participation in Korindo-Network trips require that you are in good health. It is essential that persons with any medical problems or dietary restrictions make them known to us well before departure. We can then consul you on whether the adventure trip you have selected is right for you. Our tour escort has the right to disqualify any participant at any time during the trip if he or she feels the participant is physically incapable and/or if a participant’s continued participation will jeopardize either the individual involved or the group. There will be no refund give under these circumstances Korindo-Network is not a medical facility and therefore has no expertise nor responsibility regarding what medications or inoculations you and your private physician should decide necessary for your safe participation in the trip. Hospital facilities for serious medical problems are unavailable in Flores, Komodo, Rinca, Alor, Lembata and orangutan trip and evacuation will be prolonged, difficult and expensive. Korindo-Network assumes no liability regarding the provision of medical care.

LIMITATION OF LIABILITY
Korindo-Network gives notice that services provided in connection with its itineraries, including transportation, hotel accommodation, restaurants and other services are purchased from various independent suppliers who are not affiliated with Korindo-Network in any way. Although it endeavors to choose the best suppliers available, Korindo-Network has no right to control their operations and therefore makes these travel arrangements upon the express condition that Korindo-Network shall not be liable for any delay, mishap, inconvenience, expense, irregularity, bodily injury or death to person or damage to property occasioned through the conduct or default of any company or individual engaged in providing these services. Each of these passenger conveyance companies, hotels, restaurants, etc. is subject to the laws of Indonesia. Korindo-Network shall not be liable for:

A: expenses such as additional hotel nights and meals not specified in the trip itineraries that may be required either en route, prior to or following a trip, when caused by individual clients’ travel arrangements, by airline scheduling or airline scheduling changes, canceled flights, miss flight connections, or by other factors not under Korindo-Network Group control,

B: expenses incurred in recovering luggage lost by airlines, belongings left behind on a trip, or in shipping purchases home from abroad,

C: bodily injury or property damage for any reason, including but not limited to acts of God, weather, quarantine, strikes, civil disturbance, theft, detention, annoyance, changes in government regulations, or failure of conveyance to arrive or depart as scheduled, etc., over which Korindo-Network does not have control.

RESPONSIBILITY
Every participant shall be regarded in every respect as carrying his/her own risk with respect to loss or injury to person or property. We do not accept responsibility for losses or expenses result.

What to bring:
•Suntan lotion, sunglasses, hat
•Rucksack or day bag
•Rain jacket and small umbrella if possible
•Trousers and long shirt (cotton) for trekking
•Trekking shoes or other comfortable walking shoes
•Long socks plus extra
•Sandals(teva/paddling shoe)
•Small binocular for bird watching
•Pocket knife and flash light (torch)
•Mosquito and insect repellent
•Camera plus extra film and battery
•Other personal things and medicine
•For souvenir and other personal expenses, please bring Rupiah.